The policy for quality
What does quality mean to Frabemar?
Frabemar Srl has maintained a consistent level of service quality ensuring customer satisfaction at every stage. Internal processes and systems are continuously monitored to meet the changing needs of an evolving industry.
How do we ensure quality?
Quality, Compliance, and Governance Policy
Frabemar Srl has implemented a structured system for monitoring and verifying its business processes, designed to ensure high standards of quality, efficiency, transparency, and accountability, in accordance with the requirements of the ISO 9001:2015 certification.
As part of its growth strategy and a governance approach aimed at ensuring maximum regulatory compliance—even though it is not required to do so by law—the company has also adopted an Organizational, Management, and Control Model in accordance with the Legislative Decree 231/2001, by appointing a Supervisory Body (OdV) that meets the requirements of autonomy, independence, and professionalism set forth by law.
The Supervisory Body continuously monitors the effectiveness and adequacy of the 231 Organizational Model, verifying its proper application and promoting the continuous improvement of the company’s compliance system.
As further evidence of its ongoing commitment to ethics, transparency, and regulatory compliance, Frabemar Srl has also adopted a specific procedure for handling reports of alleged violations of Legislative Decree 231/2001 and whistleblowing regulations.
The Supervisory Body is responsible for receiving, analyzing, and handling reports, in full compliance with the confidentiality of the reporter and applicable laws.
